RETURNS AND REFUND POLICY

Original Art Free Returns

We want to make your purchase hassle free. If an artwork you purchased from Siti Nuriati Studio doesn’t work in your space, you can return it within 14 days from delivery.

Here are the steps you need to follow to return the painting and get your money back:

  1. Contact and let us know that you want to return the original art
  2. Package it back in its original packaging
  3. We’ll email you a prepaid shipping label
  4. Ship the items back to us within 7 days of receiving your prepaid shipping label.

Important:
In order for you to get a full refund, please make sure that the artwork is properly packaged and won’t get damaged during shipping.

General Merchandise

  • Returns must be made within 14 days of delivery.
  • Return shipping charges are non-refundable.
  • Items must be in their original condition to receive a full refund.
  • We reserve the right to deny a refund or reduce the refund amount if the item is damaged.

Commissioned Works

  • non-refundable

Digital Downloads

  • non-refundable

If you have any questions, please send us a message using our Contact Form, and we’ll do our best to help you.